Process | Maritime Protect

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Process

Not Just a Service. A Partnership in Protection.

At Maritime Protect, we don’t simply install tools and move on — we walk with you through a guided, structured process designed to protect your business, empower your team, and strengthen your IT foundation.

From our first conversation to ongoing operations, every step is tailored to your goals, your workflows, and your people. We believe IT security should feel like a trusted partnership — not a ticket number.

Secure from Day One, Stronger Every Day.

From day one, we work with your team — not around it.

You’ll get a designated security officer and consistent points of contact, so nothing falls through the cracks. We align with your business goals, reduce your IT burden, and give you the confidence to focus on what you do best.

Step 1 – Immediate Safeguards (Weeks 1–2)

We start by deploying core security tools, automated monitoring, and immutable backups right away. From day one, your business has an active safety net against major cyber threats.

Step 2 – Early Wins (Month 1)

We fine-tune configurations, apply quick-win security settings, and close the most urgent vulnerabilities found during your assessment. These changes immediately strengthen your defenses without disrupting daily operations.

Step 3 – Structured Hardening (Months 2–3)

We layer in advanced protections: endpoint security policies, cloud access controls, and compliance-driven configurations for Microsoft 365, Google Workspace, and key applications.

Step 4 – People & Process (Months 3–4)

Technology is only as strong as the people who use it. We introduce staff security awareness training, response playbooks, and practical processes to reduce human error and insider risk.

Step 5 – Continuous Improvement (Months 4–6)

Using real-time monitoring insights and threat intelligence, we adjust controls, enhance performance, and keep you ahead of evolving cyber threats.

Step 6 – Ongoing Partnership (After Month 6)

After onboarding, we move into steady-state operations — with continuous monitoring, proactive updates, and regular strategy reviews so your security posture keeps pace with your business.

Step 7 – Incident Response & Recovery Planning

Even with strong defenses, security incidents can happen. The difference between a small disruption and a major crisis often comes down to how prepared you are to respond.

Maritime Protect includes predefined incident response plans agreed upon in advance, so both sides know exactly what will happen if a threat is detected. These plans cover the remediation process, investigation steps, and incident documentation, ensuring we can move quickly and decisively.

By having a clear Statement of Work (SoW) and fixed-cost structure already in place, there’s no delay or uncertainty when an incident occurs. We begin containment and recovery immediately, reducing downtime, safeguarding your data, and maintaining business continuity.

Our process includes:

Detection & Containment – Isolate the threat before it spreads
Investigation & Analysis – Determine what happened, how, and why
Remediation & Recovery – Securely restore systems and data
Documentation & Reporting – Keep a full record for compliance and insurance
Post-Incident Review – Learn from the event to strengthen defenses

With Maritime Protect, you’re not reacting — you’re ready to respond with speed, clarity, and confidence.

Continuous Improvement.

After onboarding & implementation, you move into steady-state operations with full monitoring, updates, and strategic reviews.

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Ongoing Monthly Operations

Continuous monitoring of your IT systems and cybersecurity posture to keep risks low
Updating protections as new threats emerge to maintain strong defenses
Reviewing and addressing issues before they disrupt business operations
Monthly executive security reports summarizing performance, risks, and key actions
Three quarterly strategy meetings to align technology with business goals
One annual review meeting to plan ahead, validate security strategies, and assess ROI

Annual Security Review

A complete annual IT health and cybersecurity review to ensure systems remain updated and secure
Backup strategy validation and disaster recovery testing to confirm data can be restored quickly in an emergency
Policy updates aligned with evolving cyber threats, compliance standards, and industry best practices
Annual staff security training refresh to maintain a strong first line of defense against phishing, ransomware, and social engineering attacks

Optional Add-On Services

Extra support for business-critical applications like Sage, QuickBooks, and industry-specific software to keep operations running smoothly
Assistance with IT projects such as system upgrades, cloud migrations, and technology transitions
Custom IT and cybersecurity policy development with additional employee security awareness training to meet compliance and cyber insurance requirements

Want to Know if This Fits Your Business?

Let’s Talk IT — No Pressure, No Jargon.

Whether you’re ready to get started or simply curious about how Maritime Protect can help, we’re here to listen. We’ll schedule a time to learn about your business, understand your goals, and show you how we can secure, modernize, and simplify your IT — without the tech-speak.

From New Glasgow to Truro, Halifax, and beyond, we partner with regional small and mid-sized businesses to deliver reliable IT support, advanced cybersecurity, and peace of mind. Let’s protect what matters most — together.